Refund policy

BareForge Refund Policy

We want you to feel confident ordering from BareForge. If something isn’t right with your order, we’ll do our best to make it right.

Returns & Refunds

Returns may be requested within 30 days of delivery.

To be eligible for a return:

  • The product must be unopened, unused, and in its original packaging
  • Proof of purchase, such as your order number or receipt, is required

Once your return is received and inspected, we’ll notify you of the status of your refund.

Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns of:

  • Opened or used supplement bottles
  • Products purchased from third-party retailers

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery so we can make it right.

Please include:

  • Your order number
  • Photos of the damaged or incorrect product
  • A brief description of the issue

If the issue is confirmed, we’ll arrange a replacement at no additional cost.

Refund Processing

Approved refunds are issued to the original payment method.

After a refund is processed, it typically takes 3–7 business days to appear, depending on your bank or payment provider.

Shipping

BareForge offers free standard shipping on U.S. orders.

Customers are responsible for return shipping costs unless the return is the result of a BareForge error, such as a damaged, defective, or incorrect item.

How to Start a Return

To request a return or refund, email:

support@bareforge.co

Please include your:

  • Name
  • Order number
  • Reason for the request

We’ll review your request and provide the next steps.